Shipping Policy
Everything you need to know about order processing, shipping charges, delivery times and tracking your M2O Store order.
At M2O Store, we aim to process and deliver your orders as smoothly as possible. Please review the information below before placing your order.
Order Processing
Orders are processed after successful order confirmation. Processing time may vary depending on product availability, order volume and the type of product ordered.
Delivery Time
Delivery times may vary according to your city, courier availability and other circumstances. Customers will be provided with available tracking information once the order has been dispatched.
Shipping Charges
Shipping charges are calculated according to the order and applicable delivery method. Any applicable delivery charges will be shown during checkout before the order is placed.
Order Tracking
Once tracking information becomes available, customers can use the M2O Store Track Order facility to check the latest available status of their order.
Delivery Issues
If your parcel is delayed, damaged during delivery or you experience another delivery issue, please contact M2O Store with your order details so the matter can be reviewed.
Delivery Address
Customers are responsible for providing complete and accurate delivery information. If you notice an error in your address, contact us as soon as possible. Address changes may not be possible after dispatch.
Need Help With Your Order?
If you have a question about shipping or an existing order, our support team is here to help.
Contact Us